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« Reply #15 on: June 30, 2010, 05:23:03 AM » |
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*Hugs BB* I think you're very, very proffesional about this, BB.  I really do. You're one amazing man. Bear. ManBear. Bearman. |
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I own a Euro Ruff Jr., natural, medium, Boxie the Fox, natural, medium & Timber wolf, natural, medium.  In order: Nothing at the moment.  |
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« Reply #16 on: June 30, 2010, 08:21:48 PM » |
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*sigh* either I'm not making myself very clear, or I'm not making myself very clear. I do NOT care if it takes 10 months or 3 years or 3 days or 3 months. But when the site and faq say 2-10 weeks, and as near as I can tell, NO ONE, EVER, in the history of Zeta, has gotten their toy in under 10 weeks, yes this needs to be addressed. I don't care how long it takes, but for cryin out loud be honest about it. Don't say "the checks in the mail". Don't say "2 months, tops" when it almost never is. Tell people 8 months plus, and let some be pleasantly suprised, rather than 2 months tops, and have 99% of people wringing their hands anxiously and having minor panic attacks and wasting everyones time with 50 threads of "where is it where is it where is it". Its the principle of the thing, to me. Tell people what the reality is, and everyone will calm down and stop freaking out over things potentially taking close to a year-- because after all, they were told it would!
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« Reply #17 on: July 01, 2010, 06:41:06 AM » |
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When the new site is launched, I'll be putting back up the huge ass notice about the products and shipping times.
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Cannot keep track of PMs, so if it's an important matter use the ticket system.Website | Tickets | Rules
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« Reply #18 on: July 01, 2010, 10:13:34 PM » |
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*sigh* either I'm not making myself very clear, or I'm not making myself very clear. I do NOT care if it takes 10 months or 3 years or 3 days or 3 months. But when the site and faq say 2-10 weeks, and as near as I can tell, NO ONE, EVER, in the history of Zeta, has gotten their toy in under 10 weeks, yes this needs to be addressed. I don't care how long it takes, but for cryin out loud be honest about it. Don't say "the checks in the mail". Don't say "2 months, tops" when it almost never is. Tell people 8 months plus, and let some be pleasantly suprised, rather than 2 months tops, and have 99% of people wringing their hands anxiously and having minor panic attacks and wasting everyones time with 50 threads of "where is it where is it where is it". Its the principle of the thing, to me. Tell people what the reality is, and everyone will calm down and stop freaking out over things potentially taking close to a year-- because after all, they were told it would!
to put this post into reality: I, for one, would NOT have ordered if i had known about the likelyhood of 4+ months wait |
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« Reply #19 on: July 01, 2010, 10:18:33 PM » |
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to put this post into reality: I, for one, would NOT have ordered if i had known about the likelyhood of 4+ months wait
I can understand how you feel. Not all of us have had to wait that long though. I own six toys and for me, it's been about six to seven weeks max wait time. (well I will own six, once my newest two arrive in a few days) I've been fortunate. So it's not everyone that has to wait that long. Some are lucky and wait only a few weeks... |
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General questions/concerns can be sent to me via private message. However, I do not have order information. Please submit a support ticket for order updates. "Throw me to the wolves because there's order in the pack."
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« Reply #20 on: July 01, 2010, 10:59:17 PM » |
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to put this post into reality: I, for one, would NOT have ordered if i had known about the likelyhood of 4+ months wait
If you would like, you can always send in a support ticket asking for a refund. |
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Cannot keep track of PMs, so if it's an important matter use the ticket system.Website | Tickets | Rules
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« Reply #21 on: July 02, 2010, 02:31:34 AM » |
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If you would like, you can always send in a support ticket asking for a refund.
i never said i wanted to cancel, its only been 5 weeks so im still hopeful it will be soon |
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« Reply #22 on: July 02, 2010, 06:38:50 PM » |
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I hope mine dont take to long we are looking at houses now and I dont want it getting lost in the mail in a move..
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waiting on my lil boxie<3 natural,medium
Wishing for in Timber wolf, and Akita natural
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« Reply #23 on: July 03, 2010, 07:20:05 PM » |
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I hope mine dont take to long we are looking at houses now and I dont want it getting lost in the mail in a move. . . . . No fears on that score Darrk! We didn't move, but did have a city and zip code change in our address due to being annexed by a nearby city. I sent a ticket to Bear letting him know my info had changed. He responded and corrected my info on the original order form. My items will be shipped to the new address. |
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Proud Owner Of:
Mr Plugit, Euro Ruff Stuff, Timberwolf, Raptor, Knotty Trainer, Knotty Instructor, and The Orca |
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« Reply #24 on: July 03, 2010, 07:29:35 PM » |
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based on how long it takes for bear to makes toys vs moving to a new place, and with added admin functionality, you could always request a shipping address change.
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Cannot keep track of PMs, so if it's an important matter use the ticket system.Website | Tickets | Rules
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« Reply #25 on: August 09, 2010, 04:06:30 AM » |
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No fears on that score Darrk! We didn't move, but did have a city and zip code change in our address due to being annexed by a nearby city. I sent a ticket to Bear letting him know my info had changed. He responded and corrected my info on the original order form. My items will be shipped to the new address.
based on how long it takes for bear to makes toys vs moving to a new place, and with added admin functionality, you could always request a shipping address change.
well like i said in one of my other posts on this board I don't know where as we are narrowing down the choice, but I am sure BB UNLIKE Nintendo will listen to me about this. {I asked Nintendo to hold shipping my poster for a week and they didn't thus getting a awesome Legend of Zelda poster only club Nintendo people can get with their points LOST in the mail somewhere and I didn't get a point refund T.T] I don't need it held from shipping yet but when I do I will submit a ticket |
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waiting on my lil boxie<3 natural,medium
Wishing for in Timber wolf, and Akita natural
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« Reply #26 on: August 09, 2010, 09:23:41 AM » |
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well like i said in one of my other posts on this board I don't know where as we are narrowing down the choice, but I am sure BB UNLIKE Nintendo will listen to me about this. {I asked Nintendo to hold shipping my poster for a week and they didn't thus getting a awesome Legend of Zelda poster only club Nintendo people can get with their points LOST in the mail somewhere and I didn't get a point refund T.T]
I don't need it held from shipping yet but when I do I will submit a ticket
*grabby paws at zelda poster* I like Zelda. T.T Try Ebay? |
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« Reply #27 on: August 09, 2010, 08:33:58 PM » |
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AHA! so you are the one that got into my mailbox JKJK lol nah i'll just rack up some more nin points by buying and reviewing more games
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waiting on my lil boxie<3 natural,medium
Wishing for in Timber wolf, and Akita natural
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« Reply #28 on: August 09, 2010, 08:41:13 PM » |
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AHA! so you are the one that got into my mailbox JKJK lol nah i'll just rack up some more nin points by buying and reviewing more games
Lol, nope, I have a Yugioh poster instead.  Only real Zelda thing I have is a replica of the Ocarina of Time, playable too. And the Twilight Princess collectors small scale sword and shield set. And a knock off Master Sword lifesize. |
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katamukiryuu
Full Member
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Gender: 
Posts: 160
10 foot tall blue space kitties with guns!
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« Reply #29 on: August 09, 2010, 09:32:04 PM » |
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i've always wanted a hylian shield and master sword <3<3 but they don't sell any very good replicas of the sword, i did find a pretty nice metal shield online tho  |
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"eye exchange is the truest form of love"
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