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Author Topic: Order 1467  (Read 1106 times)
Skulldoor
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« on: December 16, 2010, 03:37:44 PM »

Since this seems to be the way to get an update so I'll throw my two cents in here.

On February 23rd of this year I put in an order for a few things here. After waiting for about two months (April 16th) I sent Bear a message asking him the status of my order, since, of course, the order status doesn't update on the website itself. Thankfully I was given the prompt response of "I'm working on your order right now" which, I assumed, meant that my order was being worked on right then. Now, of course, I did order what I assume to be an extremely popular toy, so I wasn't in too much of a huff when it didn't arrive after a few more months, especially considering the nature of the health issues that Bear's mate is having right now.

As such, I kicked my feet back and relaxed, not really minding having to wait a little longer for my purchases to arrive. I was hoping, of course, that since my birthday is in September, that I would have something to show for the ninety dollars I've spent. This date came and went as well, obviously.

Now, imagine my surprise, when, on November the 15th, I see a massive list of orders on the burner that I see my number, 1467. Somehow, I'd thought that when I was told that my order was being worked on "Right now" back in April that my order was being worked on at that time. However, since I'm a fairly patient sort, I was more than happy to wait a little longer for my order to arrive.

It is now December the 16th. I've waited nearly 10 months for my order to arrive. What was originally ordered as a reward to myself for finding a nice job and getting a decent tax return has become a nearly daily exercise in frustration and an endless lesson in patience. I believe it's impossible, at this point, for me to even be seeing this order by Christmas.

I was trying to find some sort of rhyme or reason in the order queue by comparing what was sent out since the November 15th post, assuming, of course, that something must have been sent out off of that list since it's been posted for a month. After a few quick comparisons, I couldn't find anything, so I'm posting here, asking, once again, for the status of my order.

Perhaps this post would have been better suited for the "Review" section, rather than the support section, since it's mainly a review of my experience here, but this looks like the place to go when asking for an update.

Thanks for your time, I'm sorry the post was so long

Skull

P.S. : If this is hard to read, I'm sorry, I didn't feel like proofreading it too terribly much before posting.
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hisredwolf
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    « Reply #1 on: December 31, 2010, 05:59:54 PM »

    Skull,

    Forwarding this to Bear for him to look into, unless it's already been resolved? (I'm assuming not?)

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    General questions/concerns can be sent to me via private message. However, I do not have order information. Please submit a support ticket for order updates.



    "Throw me to the wolves because there's order in the pack."

    jsealing
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    « Reply #2 on: December 31, 2010, 08:39:15 PM »

    Have you checked the Orders to be Shipped forum postings yet? BB started that one and the Orders Being Made forum postings to let people know where their order was at.
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    Retired The Tiger; Wolf's Cock Toy and Fossa Toy have new good homes Smiley. Waiting patiently for Naymon, Posideon and Werewolf.MMM

    Brownbear
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    « Reply #3 on: December 31, 2010, 10:40:56 PM »

    Hello

       Just responded via e-mail a few minutes ago.

    Bear
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    Skulldoor
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    « Reply #4 on: December 31, 2010, 11:35:43 PM »

    Hisredwolf: Thank you for your assistance, no, it has not been resolved yet.

    Jsealing: As I said in my original post, the order that I was originally told was being worked on "Right Now" back in April when I asked Bear via private messages popped up in November on a list that was supposed to be completed within the week. After a month, I lost my patience and posted this... A while later, I sent Bear a private message as well.

    Bear: I replied with a PM

    Thanks, you three.

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    jsealing
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    « Reply #5 on: January 01, 2011, 08:28:52 PM »

    Then I would safely say that the problem was tag teamed!LOL Cheesy Wink Grin
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    Retired The Tiger; Wolf's Cock Toy and Fossa Toy have new good homes Smiley. Waiting patiently for Naymon, Posideon and Werewolf.MMM

    hisredwolf
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    « Reply #6 on: January 01, 2011, 11:45:21 PM »

    Then I would safely say that the problem was tag teamed!LOL Cheesy Wink Grin

    ROFL! Yes! Yes it was! LOL
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    General questions/concerns can be sent to me via private message. However, I do not have order information. Please submit a support ticket for order updates.



    "Throw me to the wolves because there's order in the pack."

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