What happened to the ROO toy?

[silly_lil_foxcub]

Waitwhut... so basically they make their stuff outta the same gel they use for those Dr. Scholls things? That definitely makes me more hesitant to spend $60 on their "wallaby." I think I'll bide my time until your roo is back, hopefully with the same $30 price tag it had before. - http://www.zoofur.com/the-kangaroo.html

[Red-Black]

Waitwhut... so basically they make their stuff outta the same gel they use for those Dr. Scholls things? That definitely makes me more hesitant to spend $60 on their "wallaby." I think I'll bide my time until your roo is back, hopefully with the same $30 price tag it had before. - http://www.zoofur.com/the-kangaroo.html

I'm not quite sure what Dr Sholls uses, but it is possible.

Chances are, when the roo comes back it'll be in the $40 range as it's a smaller toy and silicone is more expensive than gel to make. On the bright side, it will be a higher grade material than the old roo, so it is worth it.

[robin]

Their main customer service rep is a jerk

I think I know the guy you're talking about. IF it IS the same guy, he has since been let go as both a staff member and a forum mod.  This happened right before I got to looking around there, but apparently he had quite the rep for speaking before thinking, being biased, etc.  As this is obviously terrible customer service, he was booted.  He may have even been banned from their forums completely. 

[silly_lil_foxcub]

Soooo... it's been two years. I sadly do not see the roo toy on your site.
Guessing that plan to have it updated to silicone has been scrapped.
A shame, as I really wanted to get one.

[x_panther]

Soooo... it's been two years. I sadly do not see the roo toy on your site.
Guessing that plan to have it updated to silicone has been scrapped.
A shame, as I really wanted to get one.

go take a look at the new toy model thread. specifically this post http://www.zoofur.com/forum/index.php/topic,2372.msg24005.html#msg24005