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Author Topic: Problem with shipping  (Read 2723 times)
Talarath
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    « on: August 03, 2009, 04:13:04 PM »

    Ok, while I was sleeping the shipping decided to break.
    International options no longer show up and those in the U.S. are only offered Express Mail (1-2 day).

    Currently working as fast as possible to figure out how and why it broke so both are operational again.
    If you live in the states and want 1-2 day, then go ahead and order.  If you wish for something cheaper, I'd advise waiting.
    A fix should be inplace tonight.


    Sorry for the inconveniance,
    Zeta Creations Staff
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    Talarath
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    « Reply #1 on: August 03, 2009, 05:37:11 PM »

    Update!

    There seems to be only a slight problem.
    Seems that a minimum weight was setup for one of the options (and there shouldn't have been).  That's been changed, so now national shipping is back to normal.  It's also much cheaper now with the option now that it can be chosen.
    If all you can choose is express mail (price will be at minimum $15) please do PM me with your address info so I can test it and see what the problem is.


    Still doing extensive testing on international orders to make sure they work right.
    Testing addresses in the U.K., Netherlands, Australia, Greenland, Scottland and all other countries that may come here.
    « Last Edit: August 03, 2009, 05:42:14 PM by Talarath » Logged

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    Talarath
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    « Reply #2 on: August 03, 2009, 06:28:01 PM »

    International shipping should now be functioning properly.
    If anyone has no shipping options when ordering, please PM me your address info so I can check it and find if there is any problems.
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    Nanaki
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    « Reply #3 on: August 03, 2009, 06:33:02 PM »

    Thanks for your hard work. It's definitely going to be better than the old shipping options.
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    Brownbear
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    « Reply #4 on: August 04, 2009, 07:42:01 AM »

    yea, shipping has always been a pain in the tail, Most times in the past I lost on shipping, so this way now everyone will be paying what it actually costs, so there wont be anymore overcharges Smiley
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    savanni
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    « Reply #5 on: August 04, 2009, 07:53:00 AM »

    yea, shipping has always been a pain in the tail, Most times in the past I lost on shipping, so this way now everyone will be paying what it actually costs, so there wont be anymore overcharges Smiley
    hey as long as no one is getting the shaft for getting shaft, im good to pay for the new shipping charges. i always thought it should have been more a few times in the past but its always nice to see things get updated for the better.
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    RedRaven1968
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    « Reply #6 on: August 07, 2009, 07:58:05 PM »

    To me Shipping is a package deal when ordering something online. Thanx for running an honest biz, with the rates
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    zqfmgb
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    « Reply #7 on: August 09, 2009, 09:21:00 AM »

    The only thing that bugs me about the shipping menu right now is that it autoselects express shipping AND as it's showing you your total on the sidebar, it includes the shipping. Was kinda a rude shock when I getting a price quote plus shipping and *BAM*, it looked HUGE initially. I would suggest either flipping the order of the dropdown, or preferably simply leaving the shipping cost question out of the equation until the checkout screen, at the same time that the shipping method is selected.
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    Talarath
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    « Reply #8 on: August 09, 2009, 01:53:27 PM »

    The only thing that bugs me about the shipping menu right now is that it autoselects express shipping AND as it's showing you your total on the sidebar, it includes the shipping. Was kinda a rude shock when I getting a price quote plus shipping and *BAM*, it looked HUGE initially. I would suggest either flipping the order of the dropdown, or preferably simply leaving the shipping cost question out of the equation until the checkout screen, at the same time that the shipping method is selected.

    Yes, I've noticed it defaults to express but it should default to something else.
    Already been trying to figure out the problem Tongue
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    zqfmgb
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    « Reply #9 on: August 12, 2009, 01:44:35 AM »

    Misspelled variable, maybe? Or couldn't you just reverse the order of the dropdown, and kind of fix the problem on default? That might require more... updating, I suppose. I understand the coding of sites, I've just had no practical application of it.
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