Post another or repost your ticket... with your current information.
If that fails within the next few days. PM one of the ADMINS... or Bear personally with the information.
Some of our admins and Tal will probably be off line and out of range due to the hurricane the next few days... SO.. I suggest one of the other admings like J... I don't know how this storm business with affect Bear considering he's in West, by god, Virginia... but you never know.
Good luck with that!
I did send another ticket yet I have yet to get a reply on that, the reason why I am now posting in the forums actrully.