Pages: [1]
« previous next »
  Print  
Author Topic: Queued electronic payment question  (Read 556 times)
Tiberius
Newbie
*
Offline Offline

Gender: Male
Posts: 34

  • You own a kit fox! Assist a user on the forums with questions he/she may have.

    • View current awards
    « on: September 28, 2011, 01:30:26 PM »
    It has been a month since I ordered and I just saw in a FAQ that if the status of an order is listed as "queued" when paying via PayPal to contact support ... I just sent in the ticket today,  does this mean that my order was no received and so will be delayed?  Any response from an Admin or someone who has dealt with this would be great. Thanks.
    Logged
    Proud wolf-fur


    Own:  silicone Kit Fox

    Waiting for:  Timber Wolf

    Wish List:  Boxie the Fox

    Talarath
    Administrator
    Hero Member
    *****
    Offline Offline

    Gender: Male
    Posts: 1113


  • Become a forum Administrator. Purchase a toy you aren't quite ready to use yet.

    • WWW View current awards
    « Reply #1 on: September 29, 2011, 12:42:50 AM »
    Paypal hasn't been very reliable on sending back confirmation of payment which would automatically set your order to processed.  Nothing to worry about, just has to be done manually.  Though if you could PM me your paypal transaction ID for the payment, that would be much appreciated.
    Logged
    Cannot keep track of PMs, so if it's an important matter use the ticket system.
    Website | Tickets | Rules

    Talarath
    Administrator
    Hero Member
    *****
    Offline Offline

    Gender: Male
    Posts: 1113


  • Become a forum Administrator. Purchase a toy you aren't quite ready to use yet.

    • WWW View current awards
    « Reply #2 on: September 29, 2011, 01:19:47 AM »
    Cancel that.  I cannot locate your order using your email found on your forum profile.  Please also PM me your orderID and first+last name.
    Logged
    Cannot keep track of PMs, so if it's an important matter use the ticket system.
    Website | Tickets | Rules

    Crazecoyote
    Toyless
    *
    Offline Offline

    Posts: 3

  • You own a ruff jr!

    • View current awards
    « Reply #3 on: September 29, 2011, 01:13:55 PM »
    Hey Talarath
    I recieved a similar message so I also sent you a PM with my info

    Thx
    Logged

    Brownbear
    Administrator
    Hero Member
    *****
    Offline Offline

    Gender: Male
    Posts: 1868


    Brownbear - Owner of Zeta-pawz


    WWW View current awards
    « Reply #4 on: September 29, 2011, 03:23:50 PM »
    I just went through and updated those paypal orders for the past month that just showed as quede
    so that should hopefully taken care of this problem Smiley

    Bear
    Logged

    Tiberius
    Newbie
    *
    Offline Offline

    Gender: Male
    Posts: 34

  • You own a kit fox! Assist a user on the forums with questions he/she may have.

    • View current awards
    « Reply #5 on: September 29, 2011, 03:39:20 PM »
    Quote from: Brownbear on September 29, 2011, 03:23:50 PM
    I just went through and updated those paypal orders for the past month that just showed as quede
    so that should hopefully taken care of this problem Smiley

    Bear

    Thanks Bear Smiley  just wondering will the paypal problem increase my wait time?
    Logged
    Proud wolf-fur


    Own:  silicone Kit Fox

    Waiting for:  Timber Wolf

    Wish List:  Boxie the Fox

    tiggerjay
    Newbie
    *
    Offline Offline

    Gender: Male
    Posts: 22


    View current awards
    « Reply #6 on: October 12, 2011, 02:00:01 PM »
    I have the same problem except I ordered in may. I just submitted a support ticket on it with my order number and paypal confirmation number. Just for the sake of redundancy, order number is 3724. Could someone at least make sure I'm in the production queue? I sure would be grateful.
    Logged

    Tiberius
    Newbie
    *
    Offline Offline

    Gender: Male
    Posts: 34

  • You own a kit fox! Assist a user on the forums with questions he/she may have.

    • View current awards
    « Reply #7 on: October 17, 2011, 02:24:54 PM »
    I kmow I'm a little worried that PayPals mistake is gonna delay my order by a month... was really hoping to get my timberwolf before I move Sad
    Logged
    Proud wolf-fur


    Own:  silicone Kit Fox

    Waiting for:  Timber Wolf

    Wish List:  Boxie the Fox

    Pages: [1]
      Print  
    « previous next »
     
    Jump to: