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Author Topic: 3608 - received wrong toy model :(!  (Read 737 times)
birdbrain
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    « on: October 14, 2011, 01:20:26 PM »

    Much to my excitement I got my package from Bear today after a 6 month wait, but the bad news is it's not the model I ordered/thought I was going to be getting!  Sad  The toy I purchased back in April (and asked if there were any premades in the "toys ready to ship" thread) was a Darius (the "natural lion") -- I open my package and the toy I got was a Leo (the "euro lion").  Normally I wouldn't complain and go ahead and order a Darius again because I likely would have gotten a Leo later on down the road anyway (it's a gorgeous model!), but at a $25 price difference between the two I would like the correct model I originally ordered, paid, and waited a long time for (not as long as some others here, but it's still been half a year!).  Given that it's the only feline toy on the market with barbs, I was really looking forward to it... and after such a long wait I'm just disappointed.  Sad 

    I'm not sure what I should be doing here. I'm going to be moving in a couple of months and don't want another long wait, but I would have really liked my Darius before then.  Undecided  Any advice?

    Thanks,
    birdbrain
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    Brownbear
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    « Reply #1 on: October 14, 2011, 04:31:23 PM »

    ughhhh

    yea, I will own this one, it was my stupid error :/

    If you will send it back I will make you a new one right away, and I will reimburse your shipping charge aswell for what it takes to get back here.

    Bear
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    birdbrain
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    « Reply #2 on: October 14, 2011, 04:47:39 PM »

    Thank you Bear for the fast reply, I will get it returned to you ASAP on Monday (post office here is closed on the weekend) and PM you the tracking # -- because of the impending move I would like to receive my Darius as soon as humanly possible, the color does not matter as much so go ahead and surprise me with it.  But it is very important I get this before I move, not only will it be a cross country move but I do not want to have to explain any curious packages to my new housemates (lol) Cheesy

    Edit: The return address is the same as the one on the box sent to me, right?  Just making sure. Smiley
    « Last Edit: October 14, 2011, 04:53:34 PM by birdbrain » Logged

    birdbrain
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    « Reply #3 on: November 02, 2011, 01:26:48 PM »

    Any word on when I'll be getting the correct toy back in the mail?  Smiley  I'd like to get it by the end of November because of the impending move.

    Thanks!
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    Brownbear
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    « Reply #4 on: November 05, 2011, 01:11:16 PM »

    ve already gotten it on my workboard, so as soon as I get more material in itll be just a few days after that.

    Bear
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    birdbrain
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    « Reply #5 on: November 26, 2011, 06:47:29 PM »

    Updates on this one?  Smiley  I see you are back to work!
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    birdbrain
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    « Reply #6 on: December 01, 2011, 08:49:54 PM »

    Update on this? Move date is getting closer.
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    birdbrain
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    « Reply #7 on: December 06, 2011, 01:40:48 PM »

    Submitted a support ticket regarding the address change upcoming; noting it here in case it gets overlooked because I know tickets can sometimes take a while to get around to.  :/
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    birdbrain
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    « Reply #8 on: December 15, 2011, 10:48:47 PM »

    Hi Bear,
    I move in two weeks, can I get an update on this one please?  Did you get my change of address ticket?
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    birdbrain
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    « Reply #9 on: December 21, 2011, 08:18:51 PM »

    The lack of updates on this has been really discouraging and now it is too late to ship to the current address, it won't get here in time.  Please update to the new shipping address or at least give me some form of acknowledgement that you got and saw my ticket.  Undecided
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    Brownbear
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    « Reply #10 on: December 22, 2011, 02:32:01 PM »

    The lack of updates on this has been really discouraging and now it is too late to ship to the current address, it won't get here in time.  Please update to the new shipping address or at least give me some form of acknowledgement that you got and saw my ticket.  Undecided

    I will make this for you tonight.
    Please send me an e-mail to jkillam@hughes.net with both the old and new addy in it.

    Bear
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    birdbrain
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    « Reply #11 on: December 22, 2011, 03:15:11 PM »

    Thanks Bear,
    I sent you an email with the new address info.  Did you get it?
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