Order #3481; address change.

[Tiriosh]

Hello.

I opened a ticket in September on the 15th requesting a shipping address change to my order and have not received any reply or anything to the ticket. I no longer live at the address it was originally designated to ship to and now I need it changed to a new address (provided in the ticket).

Can anyone help me with this, please? Thank you.

Order #3481
Ticket #72****

[m0xx]

If you manage to get your address changed, PLEASE let me know how you did it! I've been trying now for weeks - emails, forum posts, support tickets and all have been ignored.

Short of canceling all my orders, I'm not sure what other options I have if I don't get a response

[Brownbear]

I have it changed on your orders
so you wont notice it till its actually shipped out.

Bear

[Tiriosh]

*cheers*

Thank you so much, Bear. I appreciate it.

@m0xx: I had made a support ticket, and after a few weeks it didn't get responded too or anything so I made this thread. It took a couple or so weeks for a response, but I am sure if you make a topic name similar and include the order # and first two digits of the ticket number in the thread, it'll be taken care of after a while, just keep an eye on it and if more than a couple weeks pass with no reply, maybe bump it or something? Hopefully it's taken care of already though. Best of luck to you on getting your address changed.

[Brownbear]

I need to put a spot in the FAQ about how to change your shipping addy to help folks out.

Bear