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« on: December 12, 2011, 08:47:55 AM » |
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I've been waiting for over 1½ years now, and to be honest I'm starting to be fed up with this.
I've made a couple of support tickets last one was about two months ago where I was promised it would be out the door within 3 weeks approx.... still nothing
In the same support ticket I also requested a adress change haven't heard anything about that either.
I'm getting close to just wanting a refund... because really... 1½ years !
Hope that something will happen soon instead of just empty words.
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« Reply #1 on: December 12, 2011, 05:44:29 PM » |
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Same problem here, although I haven't waited nearly as long as you have.
6 months in my case. Is this normal?
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« Reply #2 on: December 12, 2011, 06:22:34 PM » |
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right now, yes. But typically this is not the case. When I first joined over 2 years ago, the max I EVER waited was about 6 weeks due to the number of toys I was buying at the time. But most orders I had within 4 weeks of buying.
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I own a lot of zetas, with 1 more on the way.
If at first you dont suceed, sky diving is not for you.
Proud whore of over 46 toys in my collection and growing every month.
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« Reply #3 on: December 13, 2011, 12:57:21 AM » |
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If it helps, here's some words from Bear. Its been a tiring few past days fur this bear, I had to close down my antique booth, so had to take a few days to pack everything up and move it home, it just got to where I was loosing alot of money from the rent and having to restock it with the store being so far away, so I just closed and brought it home.
that means I will have the rent money to now use more toward business instead of it going out the door.
Dont get me wrong, it paid for itself for a long time, but thigs got tight in this part of the state and I was loosing money.
\
Id rather use it to do orders than take a chance with antiques right now, perhaps if things pickup again I will start it over, but not till I have gotten caughtup here, this is what is most important to me.
As long as I can keep power and water going, the rest goes right back into toys and shipping.
Things all in all are starting to slowly turn around here for Zeta.
I know it wont happen overnight, but its starting to improve.
It took me yers to get this backed up, so I expect it awhile to turn back around.
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Owns: Gryphon, Kit Fox, Pluggit, Darius, Ruff Jr, Boxie x2, Micro Rider, Lucas. Ordered: Lil' Rider, Leo's Lance, Gryphon (replacement) Waiting on: #3641 My Sex Toy Blog |
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« Reply #4 on: December 13, 2011, 02:46:28 PM » |
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Yea Red-Black I have read that. I do hope that something will happen soon.
starting to get really frustrating especially when you are promised something will happen soon and then nothing !
Figured that this time I'd try and bitch a bit and see if that gets me anywhere... tried to be patient that obviosly didn't work since I'm still waiting.
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« Reply #5 on: December 15, 2011, 10:29:39 PM » |
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I appologize for not getting back to you sooner, I had thought I was talking to you via regular e-mails.
Would you be willing to accept a natural akita toy instead of the grand pup toy?
I ask because it hasnt been convereted over yet to silicone, and would take several more months, and I know you have waited far more than enough.
Or I could split the shipment and send the others and then send the grand when its finished.
Please let me know your decision.
Bear
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« Reply #6 on: December 24, 2011, 03:45:22 PM » |
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it's been ten months for me, and I bought a new toy to get them together. I got the new toy, but the older one is still in 'mold' :/ I may cancel just to re-order.
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YAY.
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« Reply #7 on: December 26, 2011, 12:13:26 PM » |
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I already have a natural akita so gotta pass on that  I wouldn't mind the order to be split in two but does that mean I wont get the gel akita either? I haven't noticed that we should be corrosponding on e-mail but in the future I wouldn't mind that. I assume you can be reached on brownbear@zoofur.com ? btw I still need to change the adress for the shipment. |
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« Reply #8 on: December 26, 2011, 10:10:16 PM » |
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Splitting a shipment would just mean that you get X toy(s) now and Y toy(s) later. Both are still made, you just get multiple shipments. It avoids having to wait on other molds opening up before getting one already made.
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Cannot keep track of PMs, so if it's an important matter use the ticket system.Website | Tickets | Rules
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« Reply #9 on: December 27, 2011, 03:48:45 PM » |
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Yes i understand that. But i ordered both the akita and the grand pup in gel. Now it seems that i will get the grand pup in silicone when the mold is ready.
So what i was wondering about is. Are gel toys still beeing produced or have they gone out of production completly?
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« Reply #10 on: December 27, 2011, 04:08:16 PM » |
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those who ordered gel toys before that part closed would still get them in gel or I think bear may give them the option of getting it in silicone if they wish to....that part I am not sure about; however, for those who ordered gel before they were taken off the site to order then yes you will still get them.
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I own a lot of zetas, with 1 more on the way.
If at first you dont suceed, sky diving is not for you.
Proud whore of over 46 toys in my collection and growing every month.
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« Reply #11 on: January 31, 2012, 11:52:26 AM » |
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okay, in four days it will be a year I have waited for one toy.
I made another order and put in the comments box 'ship with my other order'
I got the new toy, but not the other one.
I am not a happy clam. it's been a while. I understand other people are waiting.
it's been in mold-que or mold for a while now. I would assume it was done and forgotten
or has yet to be done at all.
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YAY.
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