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Author Topic: Received order problem! Help please ASAP!!!  (Read 250 times)
kitten
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« on: January 26, 2012, 10:56:54 PM »
Problem with order 2950! I got the Darius Lion one instead of The Tiger!
I didn't open the package/break the seal. How can I get this problem fixed and soon? I wish to use it!

Signed,
A sad kitten

PS - The other two in the order seem to be what we ordered. Smiley
« Last Edit: January 27, 2012, 08:57:44 PM by kitten » Logged

jsealing
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« Reply #1 on: January 27, 2012, 04:49:00 PM »
Did you order the old gel Tiger? Because Darius the Lion is the new Tiger cock. Leo's Lance is the new Lion cock both in Silicone. In fact, I remember updating the description on Darius over a year ago when the switch to Silicone was made. Huh
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Retired The Tiger; Wolf's Cock Toy and Fossa Toy have new good homes Smiley. Waiting patiently for Naymon, Posideon and Werewolf.MMM

kitten
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« Reply #2 on: January 27, 2012, 08:50:27 PM »
It's possible; but I never received any notification about this - and I placed my order not just over a year ago, but almost over a year and a half ago, when it was still available.
I would prefer returning the lion one to get a silicone version of the tiger one, if that's the case.
=\
It's a completely different style.... Sad

It was the whole reason we even ordered ANY of the toys.

Let alone... this was the first order I've ever made with you guys... Sad
« Last Edit: January 27, 2012, 08:58:44 PM by kitten » Logged

jsealing
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« Reply #3 on: January 27, 2012, 11:26:08 PM »
Quote from: kitten on January 27, 2012, 08:50:27 PM
It's possible; but I never received any notification about this - and I placed my order not just over a year ago, but almost over a year and a half ago, when it was still available.
I would prefer returning the lion one to get a silicone version of the tiger one, if that's the case.
=\
It's a completely different style.... Sad

It was the whole reason we even ordered ANY of the toys.

Let alone... this was the first order I've ever made with you guys... Sad
Does your Lion look like the first picture or the second picture? The first picture is the Silicone Leo's Lance which is the Lion one. The second one is the Silicone Darius the Tiger I think is the title. I have Darius in Silicone and natural coloring and I like him a lot! Wink He replaced my old gel Tiger's cock when he started to fall apart and the old gel Tiger's cock was my first purchase from Zeta Toys.
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Retired The Tiger; Wolf's Cock Toy and Fossa Toy have new good homes Smiley. Waiting patiently for Naymon, Posideon and Werewolf.MMM

kitten
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« Reply #4 on: January 29, 2012, 11:57:20 PM »
It's the Darius one. Sad
... But it's no tiger. It's not the one I ordered - and I have no interest in this one.  Sad

So... How does one get a refund? Just the one toy... Still unopened.
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jsealing
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« Reply #5 on: January 30, 2012, 07:55:18 PM »
Quote from: kitten on January 29, 2012, 11:57:20 PM
It's the Darius one. Sad
... But it's no tiger. It's not the one I ordered - and I have no interest in this one.  Sad

So... How does one get a refund? Just the one toy... Still unopened.
Put a ticket in and I will process it to Bear. He's the only one that can make the final decision on a refund or not. Smiley
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Retired The Tiger; Wolf's Cock Toy and Fossa Toy have new good homes Smiley. Waiting patiently for Naymon, Posideon and Werewolf.MMM

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