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Author Topic: Support ticket follow up  (Read 849 times)
tailchaser
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    « on: June 12, 2011, 01:41:43 PM »

    I had posted on this forum requesting some feedback from tech support a week and some change ago but there is still no actual evidence via e-mail that my ticket has been looked at.
    I don't live at my old shipping address anymore. As a customer, I find it frustrating that I can't get any conformation that my material investments and privacy are being protected.
    Please process your support tickets. I respect that complications arise in running a business, but this is becoming absurd.
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    Brownbear
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    « Reply #1 on: June 14, 2011, 08:37:18 AM »

    I had posted on this forum requesting some feedback from tech support a week and some change ago but there is still no actual evidence via e-mail that my ticket has been looked at.
    I don't live at my old shipping address anymore. As a customer, I find it frustrating that I can't get any conformation that my material investments and privacy are being protected.
    Please process your support tickets. I respect that complications arise in running a business, but this is becoming absurd.

    I am working on support tickets right now, so you will be recieving a responce to yours today.

    bear
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