Just asking for some help

[Galaxy]

I placed an order for a toy back in Dec and it has been stuck in molding que for like forever. I have recieved no updates nor has anyone contacted me. I would really like to know what happened to my order that has already cleared my account. I think I have been pretty patient to wait this long I will admit its a bit annoying but I am not going to get all pissy at you, just please let me know whats going on 6 months to wait on a toy is a very long time. I really have been looking forward to getting this, please message me back and let me know what is going on I would really appreciate it thanks.

Also would like to know if it can be bumped up to a hard rather than a medium and if the one I ordered is to much trouble to make or is to much a pain to work on can it be changed to a silicone Boxie the fox.so as to avoid the discontinued items and make it less work for you.

[shadowquine]

For order changes, use the "Support tickets" link at the top of the page to "Open a ticket"


For order status, keep your fingers crossed. The toys are well worth the wait in my opinion. I've done business with Bear 4 times  successfully in the past, and even have two more orders currently in the works. One from July 2010 and another from January 2011.

[jsealing]

Well, as one of the admin support staff, I know that BB stated that he will fill every gel toy order that was placed prior to the discontiuation of them. Making a change over should be easy enough, just send in the support ticket for it and I will make sure, like I alwasy do with every support ticket I find in the support ticket section, to pass it along to the right person.

Hope this helps.

[Galaxy]

thanks so much I placed the ticket as you sggested and I have heard good things about zetas toys that is why I am patiently waiting and not going insane with rage on the forums.look forward to getting the toy and thanks again for the help.

[jsealing]

thanks so much I placed the ticket as you sggested and I have heard good things about zetas toys that is why I am patiently waiting and not going insane with rage on the forums.look forward to getting the toy and thanks again for the help.

Not a problem, glad to help anytime I can.