There are several ways of getting in contact with us. Via email: You can contact Brownbear (owner, toy maker, shipper) at [jkillam] *@* [hughes.net] . Please do remove the [] brackets around the text strings and the ** around the AT symbol. Wish to avoid spam bots :) Via tickets: Click 'contact us' at the top right of the site and fill out the form. Via the forum Click on 'Forum' at the top right, register for an account and you can either post on the forum in the public or private section, or message us. We have 5 blue stars and a title of 'Administrator'. Sending messages to anyone else for info should not be done. Via phone: (304)-652-2592 Via fax: (304)-652-1806 Snail mail: 121 Bearcat Drive, Sistersville WV 26175