Welcome to the support center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.
Open A New TicketPlease provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.
Check Ticket StatusWe provide archives and history of all your support requests complete with responses.
Before sending in a ticket, please review our knowledgebase. It will likely contain answers to your question, even if it the question pertains to yourself rather than a general problem.
To see the full knowledgebase, near the top right of this page is a link to the 'FAQs' section. Click on that and browse from there or search. You may also find some of the most useful below.
CategoriesOrdering and Billing (15)
Contacting us (2)
FAQsHow long does it take to make an order?
Can I change my order after its been pla...
Do you ship discretely?